FAQ
Standard Delivery Timings
- We deliver daily between 11.30am - 6.00pm.
- Local delivery in Singapore only.
- Normal Delivery – 3-5 Working Days.
- Urgent / express delivery upon request (Subject to availability)
Kindly contact us to arrange Email – service@thegoodfoodie.sg
You may also Whatsapp Us if you require any further assistance.
IMPORTANT FOR ICE CREAM DELIVERY
- Kindly ensure that someone is available to receive ice cream deliveries.
- Customer will be notified of estimated delivery time prior to delivery
- Ice Cream should be placed in freezer asap upon receipt.
- In the event of unsuccessful delivery (i.e. no one to receive item), additional delivery charges will apply for re-delivery of item.
Delivery Rates
- Local Delivery (Orders $60 & Above) – FREE
- Local Delivery (Standard) – $15
- Local Delivery (Jurong Island) – $21
- Self Collection – FREE
Self-Collect at 6 Raffles Blvd, #02-280 Marina Square Singapore 039594
Collection Time – 12 – 8pm, Mon – Sun
Gift Notes
- If you're sending a gift and you'd like us to include a note, please include the text in the special instructions window of your shopping cart.
- Please sign off with a name or the recipient may not know who the gift is from.
Delivery Of Goods
- All requests for a refund will be subjected to discretion. For such requests, please contact us via the following:
Email – service@thegoodfoodie.sg
You may also Whatsapp Us if you require any further assistance.
Refund Requests
- All requests for a refund will be subjected to discretion. For such requests, please contact us via the following:
Email – service@thegoodfoodie.sg
You may also Whatsapp Us if you require any further assistance.